CoreWeb Studio
1. Introduction
CoreWeb Studio (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [corewebstudio.com] (the “Site”) or interact with our AI chatbot. By using the Site, you consent to the practices described herein.
2. Information We Collect
A. Directly Provided Data
- Contact Forms: Name, email, phone, company name, and project details.
- AI Chatbot: Messages, queries, and files are shared during interactions.
- Newsletter Signups: Email address.
B. Automatically Collected Data
- Usage Data: IP address, browser type, pages visited, session duration.
- Cookies: Functional, analytics, and preference cookies (see Cookie Policy).
- AI Chatbot Analytics: Conversation logs are used to improve responses (stored anonymously).
3. How We Use Your Information
- Respond to inquiries and provide services (e.g., web design, SEO).
- Improve Site functionality and AI chatbot performance.
- Send marketing communications (opt-out anytime).
- Analyze trends to enhance user experience.
- Comply with legal obligations.
4. Data Sharing & Disclosure
We do not sell your data. Limited sharing occurs with:
- Service Providers: Hosting, analytics, and AI training partners (e.g., AWS, OpenAI).
- Legal Compliance: If required by law or to protect our rights.
- Business Transfers: During mergers/acquisitions (with confidentiality agreements).
5. Your Rights
Depending on your location (GDPR/CCPA), you may:
- Access, correct, or delete personal data.
- Opt out of marketing emails.
- Request data portability.
- Object to processing.
To exercise these rights, contact [privacy@corewebstudio.com].
6. AI Chatbot Data Handling
- Training Data: Conversations are anonymized and used to refine AI responses.
- Storage: Chat logs are retained for 90 days unless required for service continuity.
- Opt-Out: Disable cookies to limit data collection (may affect chatbot functionality).
7. Security Measures
We implement:
- SSL/TLS encryption.
- Regular security audits.
- Limited employee access to sensitive data.
- Secure third-party vendors (GDPR-compliant where applicable).
8. International Transfers
Data may be transferred to/processed in countries outside your residence. We ensure safeguards via:
- EU-U.S. Data Privacy Framework compliance.
- Standard Contractual Clauses (SCCs).
9. Children’s Privacy
Our Site and services are not directed at children under 16. We do not knowingly collect their data.
10. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.
11. Contact Us
For questions or requests:
Email: [privacy@corewebstudio.com]